*This is a custom made product. As with any custom product, we highly recommend ordering a sample prior to placing your main order. Due to the custom nature of our products, orders cannot be returned or refunded if they arrive and are not what you intended.

**We do not include the knobs and pulls with any of our cabinets, nor do we drill the doors and drawer fronts for knobs or handles. Obtain those locally and drill on site as needed.

***All products, including samples sold on this website represent a close match to what you will receive as a final finished product (they are sprayed and finished in the exact same process). Paints and stains are sprayed by hand which may result in slight variations in color/texture of the product from one batch to another. We do our best to maintain strict color/texture matching, but we do not guarantee an exact match from one piece/batch to another.

****Grain matching (grain and color tone running continuously from one door to another as it is cut from the same sheet of veneer) is not available, nor guaranteed under any circumstance.

*****We reserve the right to make changes to paint and stain and all other finish formulas. Changes to formulas may affect color tone and texture of the finished product. Orders placed separately (days, weeks, months apart) are not guaranteed to match perfectly.

Cancellation Policy:

Products sold on this website are fully custom and therefore cannot be re-sold. Orders cannot be canceled once production has started. Production will start wihtin 24 hours of the order being submitted.

Accuracy of Dimensions:

Changes/Modifications to the order:

The current lead time can be found at the top of every page on the website as well as noted on the top of your emailed order confirmation. If there are any questions or concerns regarding the current production time, please click on the link (or here) for more information. If you have any further questions that are not answered in the posted policy, please do not hesitate to contact us for additional assistance. Please keep in mind that our products are manufactured to your specifications by the hands of skilled craftsmen, and no shortcuts are taken in an effort to ensure that you receive products of the highest possible caliber.

*When large freight orders are delivered to residential addresses, special services may be required for delivery. Any and all special delivery charges are the sole responsibility of the customer. Special delivery charges are not included in any FREE SHIPPING promotions. For instance, delivery of a large/heavy pallet to a penthouse suite atop a high-rise in downtown Manhattan would require an additional fee which would not be covered under the promotional rate.

**If an 18-wheeler is unable to deliver to the shipping address (i.e. planned delivery area is too small to get a large truck into), then the customer will be responsible for picking up the freight order from an alternative destination or local freight hub. In addition, some items ordered may be oversized, odd sized, and/or simply not eligible for lift-gate residential curbside delivery. These items may require extra handling fees, or a separate pickup by the customer at the local freight hub. All additional incurred costs associated with oversized/special deliveries are not covered by Barker Cabinets and must be paid for and arranged by the customer.

Hardware (hinges, drawer slides, etc) is covered under warranty for up to 1 year from the date of delivery. Liability under this warranty is limited to the total amount of the order as shown on the invoice. Barker Door is not responsible for project delays or financial loses resulting from damaged/defective/delayed products/orders.

Exceptions to the limited warranty:

Oversized Products

Doors over 24" wide (subject to approval from Barker Door management) and/or 60" tall are not covered under warranty against damage in shipping, warping, or bowing. Doors that are warped or bowed at or less than 1/4" will be considered acceptable and is not covered under this limited warranty. Drawer fronts over 33" wide will not be covered under this limited warranty.

Warranty Replacements

To qualify for warranty replacement we classify defects in the following manner:

**Remakes are not redeemable for monetary refunds. Remakes have no cash value and are available only for the original product subject to approval by Barker Door.

A grade*- defined as the face of the cabinet door

1. Barker reserves the right approve or deny warranty/damage claims in all cases.

2. Drawer boxes are considered C grade and may come with patches and larger blemishes/knots. Mineral streaks, knots, discoloration, etc of the veneer/wood are common and not covered under warranty.

3. Painted and finished products are hand sprayed/painted. Holes (for hooks used to hang the product) may be added to the top, bottom, sides, or back as needed, to hang parts for spraying. Holes used to hang the product will not be touched up and will not quality for warranty under any circumstances. As this is a real wood product and sprayed by hand, some slight blemishes are to expected. End grains (top and bottom of the doors/drawer fronts where the stiles end) will have a different texture (rougher) than the face of the cabinet doors after paint/finish has been applied (they soak up paint at a different rate). End grains are not covered under warranty as rougher texture and potential "pitting" (tiny holes in paint) will be common on painted products.

4. Seams and slight joint separation can and will develop over time on the frame of the door where the stiles and rails meet. This is common with a solid wood painted 5 piece door and not considered a defect.

5. Structural pin nail head on the backsides of the cabinets doors are not covered under warranty. Pin nails are used to keep the center panel stable and centered. Panels can shift in transit. Panel shifting is not considered a defect. Panel can be easily shifted back into place, on site, by the customer, with a bit of force/adjustment. Contact customer service for further instructions on center panel adjustments.

6. SLAB PLYWOOD DOORS- Slab plywood doors are real wood veneer (vertical grain) over plywood core with a "banded" edge. Edge banding is of a matching wood species. A banded edge door may have a rough seam that may show through the paint/stain when the door is finished. By selecting/ordering this door style you understand and agree to the fact that wood grain and small defects will show through the paint on the face of the door and the seam on the edges. Seam issues will not be covered under warranty as this is an edge-banded real wood product and these issues have been disclaimed to you prior to ordering. We highly recommend ordering a full painted or stained door sample to view the quality and look first-hand prior to placing your main order.

In addition, due to the manner in which the veneered panels are cut from the panel stock, it is not possible to guarantee that the grain and color tone will be continuous from front to front on a single cabinet, or match up with the grain pattern on any adjacent cabinetry installed. In an effort to maintain efficiency and reduce waste, grain matching is not a service that we can offer, and mismatched grain patterns will not be grounds for replacement under warranty.

8. "Bridging" (Where paint connects from door panel to door frame). On the face of the door, where the panel and frame connect, this area will not be caulked prior to painting. Caulking can crack and fail over time. "Bridging" (i.e. where the paint bridges/spans the gap between frame and panel) is common and can occur in various areas of your door occasionally. Bridging is not covered under warranty and will not qualify for replacement or repair.

9. Etching (Signifying engravings/markings on the backsides of painted doors, drawer fronts, etc). Doors are sprayed in very large groups/quantities. In order to distinguish between projects, we etch the job number, cabinet number, and paint code into the backside of every painted product we sell (about 1/2" to 3/4" tall writing). Etching is not considered a defect and will not be covered under warranty in any case.

10. All products sprayed with "PRIMER ONLY" are not covered under warranty for surface scratches and wood defects as defined above (i.e. pre sanding of primer as well as final sanding and finish coats will cover any defects, therefore it is the task of the customer ensure proper sanding and application of all finish paint coats). Gouges, dents, dings, primer build-up, rough spots, and grain defects should be filled (bondo or any other wood filler) and sanded by customer prior to application of paint coats applied on site by customer.

11. Inset Panel Doors- Color variations from door panel to door frame are common and to be expected. Inset panels are veneer over substrate and have thus aged longer than freshly milled stile and rail (frame) material. Color tone will even out as the frame naturally cures to its final color (weeks to months).

13. Please note that we reserve the right to make changes to paint, stain, and all other finish formulas without notice. Changes to formulas may affect color tone and texture of the finished product. Orders placed separately (days, weeks, months apart) are not guaranteed to match perfectly. When placing new orders to match old painted products, customer is advised to order their door in raw wood, then have a local painter attempt to match paint color and sheen to aged paint displayed on site. We do not provide color matching under any circumstance.